{"id":9388,"date":"2025-02-26T22:09:58","date_gmt":"2025-02-26T22:09:58","guid":{"rendered":"https:\/\/lagacetadealmeria.com\/?p=9388"},"modified":"2025-02-26T22:10:00","modified_gmt":"2025-02-26T22:10:00","slug":"sierra-nevada-se-digitaliza-servinform-gestiona-la-atencion-al-cliente-en-plena-temporada-de-esqui","status":"publish","type":"post","link":"https:\/\/lagacetadealmeria.com\/?p=9388","title":{"rendered":"Sierra Nevada se digitaliza: Servinform gestiona la atenci\u00f3n al cliente en plena temporada de esqu\u00ed"},"content":{"rendered":"\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/cdn.prgloo.com\/media\/f3ce76c4198740c6bdd4191cc59778fe.jpg?width=580&amp;height=870\" alt=\"Sierra Nevada se digitaliza: Servinform gestiona la atenci\u00f3n al cliente en plena temporada de esqu\u00ed: Sierra Nevada - Servinform\"\/><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><strong>Laura Saiz<\/strong><\/p>\n\n\n\n<p>En plena temporada alta de esqu\u00ed,&nbsp;<a href=\"https:\/\/www.servinform.es\/\"><strong>Servinform<\/strong><\/a>, empresa pionera en transformar negocios mediante soluciones personalizadas y tecnolog\u00eda de vanguardia, ha puesto en marcha un ambicioso proyecto en Sierra Nevada para mejorar la atenci\u00f3n al cliente.&nbsp;<strong>La estaci\u00f3n de esqu\u00ed, ubicada en Granada, se beneficia ahora de un sistema integral que combina la experiencia de un equipo humano especializado con la potencia de la inteligencia artificial.<\/strong><\/p>\n\n\n\n<p>El nuevo servicio abarca m\u00faltiples canales:&nbsp;<strong>atenci\u00f3n telef\u00f3nica, correo electr\u00f3nico y un innovador chatbot disponible las 24 horas, los siete d\u00edas de la semana<\/strong>. Los visitantes pueden resolver dudas sobre tarifas, estado de las pistas, reservas, alquiler de equipos y eventos. \u00ab<em>Nuestro objetivo es ofrecer una experiencia fluida y satisfactoria, independientemente del canal que elijan los usuarios<\/em>\u00ab, se\u00f1alan desde Servinform. La empresa espera gestionar m\u00e1s de 15.000 interacciones mensuales, garantizando una atenci\u00f3n r\u00e1pida y de calidad.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Laura Saiz En plena temporada alta de esqu\u00ed,&nbsp;Servinform, empresa pionera en transformar negocios mediante soluciones&#8230;<\/p>\n","protected":false},"author":12,"featured_media":9389,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[23],"tags":[],"class_list":["post-9388","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-andalucia"],"jetpack_featured_media_url":"https:\/\/lagacetadealmeria.com\/wp-content\/uploads\/2025\/02\/Sierra-Nevada-se-digitaliza.jpg","jetpack_sharing_enabled":true,"jetpack-related-posts":[],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/lagacetadealmeria.com\/index.php?rest_route=\/wp\/v2\/posts\/9388","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lagacetadealmeria.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lagacetadealmeria.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lagacetadealmeria.com\/index.php?rest_route=\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/lagacetadealmeria.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9388"}],"version-history":[{"count":1,"href":"https:\/\/lagacetadealmeria.com\/index.php?rest_route=\/wp\/v2\/posts\/9388\/revisions"}],"predecessor-version":[{"id":9390,"href":"https:\/\/lagacetadealmeria.com\/index.php?rest_route=\/wp\/v2\/posts\/9388\/revisions\/9390"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/lagacetadealmeria.com\/index.php?rest_route=\/wp\/v2\/media\/9389"}],"wp:attachment":[{"href":"https:\/\/lagacetadealmeria.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9388"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lagacetadealmeria.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=9388"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lagacetadealmeria.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=9388"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}